Where did Zoom come from?

The general consensus is that seemingly overnight Zoom went from an unknown company to essential infrastructure. That’s not true. Prior to the coronavirus, it was a major player in enterprise communications.  The reason most people didn’t know about it, is that it was designed as a B2B company (business-to-business sales) rather than a B2C (business-to-consumer)…. Continue reading

Change Management is the tactical implementation of strategy

Change Management is a vague concept. It has been around for about fifty years, but there it lacks an 100 percent agreed upon definition. A cynic would say it’s almost like people built an entire industry without fully understanding what it is they were claiming to do.  John Kotter, who popularized the term, originally considered it an 8-step linear process. PROSCI, the largest… Continue reading

The Dangers of Data Journalism

I like Catherine Rampell. I can’t say that I am a regular reader, but every time I am forwarded something she wrote I normally read it. That being said, this week wasn’t a good week to be Catherine Rampell. She inadvertently made a case study in the dangers of data journalism.

To Hate or to Adhere

Why does language evolve the way that it does? I stumbled upon a passage written about John Adams by Thomas Jefferson. Adams was a notoriously jealous and petty. He earned the nickname “His Rotundity” for being obese and arguing that everyone should refer to George Washington as “His Majesty the President.” Jefferson was a cool… Continue reading